I help service providers, creators, and VAs/OBMs improve the customer-facing workflows that support their revenue.
That means making it easier for the people already finding your business to join your list, understand what you offer, buy, get what they paid for, come back, and refer someone else.
These moments are easy to dismiss as little backend details. But every one of them affects whether someone keeps moving toward a purchase, feels confident after paying, or chooses to work with you again.
I didn’t exactly plan to build a business around systems.
After I was laid off while caring for my oldest son following open-heart surgery, I started working as a virtual assistant between nap schedules and hospital appointments. That eventually led me into funnels, email platforms, automations, and the small behind-the-scenes details that shape whether someone buys, feels supported, and comes back.
More than six years later, I’ve supported everything from one-person service businesses to a million-dollar course launch with zero setup hiccups. Somewhere along the way, I became the person who spots the missing follow-up, confusing next step, or overlooked revenue opportunity that everyone else has been working around.
Now I help small business owners find those gaps and create practical workflows that fit the business they are actually running.
When I’m not poking holes in customer journeys, I’m usually cuddling my two boys, rewatching Crazy Rich Asians for the millionth time, or baking another loaf of banana bread.
Motherhood and real life have shaped how I build systems. I want them to leave room for unpredictable days, limited energy, family, creativity, and the fact that none of us can be “on” all the time.
That’s why I care so much about creating customer experiences that keep working even when life needs your attention somewhere else.
Years behind the scenes of online businesses
Revenue supported through automated systems
Hours Saved Through Automations
The Systems Library is a practical implementation membership for online business owners who want simple workflows for email, sales, client experience, AI, and backend follow-through.
Inside the Library, you can find the workflow that fits the opportunity or frustration in front of you and implement it without turning the whole thing into a massive backend project.
Every step of your customer experience can affect revenue.
If something in your customer journey feels clunky, confusing, or harder to manage than it should, I can help you find the places where leads, sales, and future revenue opportunities may be slipping through the cracks.
My personalized support ranges from focused workflow audits to strategy and done-for-you implementation. We’ll start with an intro call to look at what is happening now and talk through the kind of support that makes the most sense for your business.
Two boys, a business, and an unmedicated ADHD brain. My systems are the only reason I haven’t lost my sh*t.
I’m also obsessed with setting up tech like a 24/7 butler for your leads and clients, always one step ahead of them, because you work too hard and pay too much for software to lose hard-earned money to a “meh” customer journey.
Each week, I share practical workflows, useful experiments, and small fixes that can help you make better use of the leads, clients, and revenue opportunities your business has already created.
So share your email and I’ll share what I’m testing, fixing, and simplifying while I’m busy stopping my boys from fighting each other.